Indian companies are seen as preferred partners all over the world. Her natural resource lies in its abundant technically skilled manpower, easily transforming India into an outsourcing paradise. It has a large pool of computer literate and English speaking professionals and, above all use of state-of-the-art technologies especially in software development. The solutions are cost-effective, high quality, highly reliable, and delivered on time.

Last year alone, 158 of Fortune 500 companies outsourced their software requirements to India, retaining their competitive edge. A World Bank funded survey revealed that India was rated as the #1 outsourcing destination by vendors in USA. The survey also indicated that India commands a 16.7% market share in the global customized software development market. Phenomenal figures - that speak of hardcore professionalism.

Today the world over companies trust that they will find the correct source from India. The Indian model ensures that it works in a systematic manner. First of all, IT systems - production servers, mainframes, and application systems - rarely reside in India. Rather, outsourced systems reside at the client site, or in some cases, at a hosted site in the US or Europe. Remote workers in India develop code or maintain systems from a facility in India over a variety of communications links. As a consequence there should be no concerns about the system being affected.

Pune is a fast emerging outsourcing destination. It is close to the commercial capital of Mumbai, barely two and half hours away on road and a half hour away by air. This fast emerging info hub fast has a large number of quality educational institutions and universities. Today its resources and statistics back its claim for the numero uno destination for IT investments. The setting up of IT Parks with good connectivity, phone lines and electricity and a robust telecom infrastructure is another reason for why Pune is the new IT destination. The availability of huge land in prime locations coupled with the abundant trained manpower has prompted many companies to open office in Pune.

You are a reasonably well-set IT outfit, secure in your achievements so far. Suddenly, there is this project that literally wants to land in your lap. It is too good to be true, you tell yourself. Except, there is a catch. The delivery is only weeks away and your teams are far too busy to disrupt their ongoing work. How will we take on this new assignment, you ask yourself. And yet, you cannot say no to this plum job that has come your way. Dilemma?

This is a scenario that all IT companies face sooner or later. Shrinking deadlines mean greater demand on those who provide IT solutions. Most of you are burning your candles at both ends, yet work seems just too much!

There is a bright light at the end of tunnel - Silver Communications. Your partner in your mission to make your clients business run smoothly on your IT solutions.

Simply send it to Silver Communication's office and we shall get cracking on that project with virtually zero lead-time.

Silver Communication - A strong base - A focused future

For over twenty years we have been considered as one of Pune's leading and reputed property developers. Creating world-class office buildings is something of a passion with us.

Recently, we consciously chose to act as Partners to the IT world. The first step was to make our property cater to every demand the typical IT outfit - big or small. Once we had a state of the art set up, we proceeded successfully in providing IT solutions to various clients, with our competence being web site development. Over the last two years we have developed 1000 successful web sites.

Silver Communication has the vision of becoming the leader in providing full service Internet consulting and e-business solutions to businesses worldwide. We aim to grow fast, making the best use of available resources. Along with this growth, we would like to be seen as one of the most respected companies for the quality of services that we provide in our areas of operation.

Our Core Values:

• Customer Delight
• To be successful at building strong long term relationships with our clients
• Pursue excellence
• To conduct our business in good faith and with honesty, integrity and transparency.
• To maintain professionalism in all our endeavors.

• To provide value for money, prompt service, reliability and support.
• To ensure that our services meet and exceed the needs and application of our customer's business requirements.
• Meeting international quality standards.
• To provide personalized attention to each client

We have the space, the hardware and the required infrastructure. Our offices have been designed to enhance work productivity. We are ready to take on projects that are challenging. In Silver Communication you have a partner who will deliver the goods and more.

• The latest in computer hardware
• Connectivity that is very state -of -the -art (fiber optics, ISDN,.... )
• Ultra modern office ambience you would normally associate with Silicon Valley's success stories
• Central Air - Conditioning
• Uninterrupted power supply
• Availability of 24*7 services for clients

Silver Communication has comprehensive disaster recovery plans to ensure business continuity. The recovery includes

• Failure of infrastructure facilities - we have alternate space
• Uninterrupted Power supply - generator and UPS backup is available
• Telecommunication links - we have tied up with two different service providers
• Desktops, servers data etc

In case of any disasters the affected clients are immediately informed and they are kept abreast of all further developments as soon as information is available.

Our resources are 'our people'. Our strength lies in our highly qualified staff backed by their fluency in English, both written and verbal. We offer our clients an unparalleled commitment to success, dedicating quality human and technological resources to each project. We have the level of service and expertise that fits everyone's unique business needs.

We hire skilled software professionals as you would hire them. We have tied up with reputed HR Firms to ensure that the best talent in the market is available. On recruitment, induction level training is done to orient the new recruits with the company culture. Technically proficient trainers are hired to impart generic skills required to work effectively in the organization and as per the need. This helps the people to familiarize with client-specific operations.

Reputed trainers are on hand to give soft skills training such as Customer Interfacing skills, Oral and Written communication, Cultural assimilation, Team building etc.

Client Orientation programs are conducted to help the staff understand the client, their culture, their work ethics etc. Ongoing training programs are organized to ensure that our employees are updated with the latest information. Our close association with Microsoft ensures that we are 'With IT' all the time.

• Believing in long-term relationships and considering ourselves as partners, we cater to the needs of the client.
• Our main aim is to establish a strong relationship with our each of clients, as understanding the client and their needs is very essential.
• A team is allotted for each client headed by a Coordinator. This dedicated team understands the client culture, their mode of operations and the knowledge of the specific operation.
• Our knowledge and experiences in outsourcing engagement is shared with our clients to minimize the risks involved in outsourcing activities.

We ensure that all operations are executed with high levels of quality and reliability, but do not stop here. We try to constantly improve and better our services and strive for greater efficiency at a lower cost.

• An essential part of the process, we see that all the details are understood and taken care of. This ensures better quality, turnaround time and cost benefits.
• The first stage is that of identification of the processes that are to be outsourced. A team, armed with the necessary skills, is assigned to the project from our side. Key members are identified from both the sides.
• Infrastructure setup and connectivity between Silver Communication facilities and the client is made.
• Project operations begin.
• Quality Analysis is conducted at every stage to maintain high quality and to remove defects if any
• In process reviews are carried out regularly.

A support team is assigned to the client. This team ensures that the work is being done on time. This team works closely with the key members of the client. They seek any additional information if and when required and make periodic evaluation to ensure high quality of work. They suggest improvements when ever necessary.

Our aim is constant improvement of our service. Customer feed back plays a critical role in this. It is collected periodically and a customer satisfaction survey is done. This helps us to make sure that the customers get their values worth and more.

So far we have worked with 43 countries across the globe. We have developed around a 1000 websites for international clientele.